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POLICY

FABRICATION

Each piece is hand fabricated utilizing traditional metalsmithing techniques. These methods ensure that every piece is truly a unique entity, and built to pass down to future generations.

CARE

All pieces are treated with a chemical patina then sealed with a microcrystalline wax. As you wear a piece, natural highlights will be created where the metal comes into contact with your skin. It is natural for patina to subtly change or diminish over time, but this process can be prolonged if care is taken.

✦ Avoid contact with water, and other liquids, which advances the breakdown of the wax seal and patina. This includes, but is not limited to, avoiding jewelry contact with hand soap, shampoo, perfume, lotion, and sweat.
✦ If you should need to clean a piece, use a dry piece of cotton or jewelry cloth to lightly buff.
✦ Please be advised that pieces with the signature oil slick patina are more delicate than those with the classic grey/black patina.
In commitment to the longevity of my pieces, I offer refinishing service for a small fee. Refinish includes cleaning, polishing, fresh patina, and a new wax seal. Turn around for refinishing is 1-2 weeks. Email paige@velvetruins.com to take advantage of this service.


PAYMENT METHODS

PayPal, Visa, MasterCard, Discover, American Express, and Apple Pay


SHIPPING + HANDLING

Ready to ship orders are mailed out within 48 hours after purchase Monday-Friday.
US: All orders are shipped via USPS Priority Mail, which includes tracking and $50 insurance.
INTERNATIONAL: Shipped via USPS First Class Mail. You are responsible for any duties or taxes charged by the country you live in.
I'm not responsible for any loss or damages during the shipping process. If you would like to purchase additional insurance or expedited shipping on your item, contact me before purchasing.

REFUNDS + EXCHANGES

All sales are final.
If you are not satisfied with your purchase, please contact me about your concerns, and we will reach a resolution.
RINGS: I do not offer resizing service. Please ensure the ring size you order is correct for the finger you would like to wear the ring on BEFORE completing your order. If you don’t know what your ring size is, please contact me before ordering, and I will be more than happy to help you.